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The Smart Way to Improve Communication: Master the Art of Listening

The Smart Way to Improve Communication: Master the Art of Listening

Episode 1416 Published 1 month ago
Description

What you’ll learn in this episode

  • Why listening—not talking—is the ultimate sales skill
  • The 3 steps of the CPI framework: connect energetically, ask adept questions, actively listen
  • How to uncover what clients are afraid to admit
  • Why setting emotional expectations prevents frustration and blame
  • How to turn predictable problems into opportunities for trust
    The difference between fake rapport and real connection
    Why influence is something you’re given, not something you chase

How authentic listening positions you as the trusted expert

To find out more about Dan Rochon and the CPI Community, you can check these links:

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