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Voice of the Customer: The Overlooked Engine Behind Scalable Growth
Description
Episode #284:
Atri Chatterjee, Chief Marketing Officer at DigiCert, explains why trust is central to scalable growth. He shares how customer proof, platform value, and consistent delivery create stronger buying confidence. The conversation also explores AI, security, and evolving expectations. It offers practical lessons for modern growth leaders.
“The voice of the customer is really important because we want to be able to see how that particular product and solution we’ve built manifests with the customer and what value they’re seeing there.” - Atri Chatterjee
In this episode, Atri shares how trust is built through product performance, customer proof, and consistent execution. He explains why marketers must translate technical value into business outcomes that buyers understand. The conversation also explores how platform thinking, AI readiness, and adaptability help leaders create sustainable growth in fast-changing markets.