Episode Details

In this episode, Karen explores why so many small business leaders only think about performance management once something has already gone wrong.  

Instead of seeing it as just paperwork, warnings and formal conversations, she looks at what good performance management really involves: clear expectations, regular feedback, role clarity, support, accountability and stronger leadership. 

In today’s episode, you will learn about: 

• Why performance management should not start at the formal end 
• The accidental manager problem 
• Why role clarity matters more than many leaders realise 
• How regular feedback and check ins prevent bigger issues later 
• Why culture plays such an important role in accountability 

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