Episode Details

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we’re unpacking the "human" skills needed for an AI-driven future, a bizarre experiment in digital leadership at Meta, and whether the "loudest" person in the room is actually the best person to lead it.

🔥 Stories Covered

1. 5 Skills LinkedIn Says Will AI-Proof Your Career LinkedIn’s CEO Ryan Roslansky argues that while AI will reshape work, it won’t replace it—if you lean into the "5 Cs". Leanne breaks down why curiosity, courage, creativity, compassion, and communication are the traits hardest to automate. We also compare these to the evidence-based "Great Eight" model to see if these skills are truly new or just "repackaged" for the AI era. https://www.inc.com/amaya-nichole/5-skills-linkedin-says-will-ai-proof-your-career-in-2026/91325413

2. The Digital Mark Zuckerberg: Efficiency or Madness? Meta is reportedly training an AI clone of its CEO on his mannerisms and tone so employees can query him directly—essentially a digital boss on demand. While Zuckerberg uses a "CEO agent" to flatten the organisation, Meta is simultaneously navigating massive legal penalties. Is this a genius move for scale or a jarring corporate misstep? https://www.theguardian.com/technology/2026/apr/13/meta-ai-mark-zuckerberg-staff-talk-to-the-boss

3. Why the DoorDash CEO Reads 2,000-Word Complaint Emails Tony Xu reveals why he hunts for "gold" in long, detailed messages from customers and Dashers. While many leaders shy away from negative feedback, Xu personally "debugs" system failures by tracking orders in the backend to understand where the app fails the real world. https://www.businessinsider.com/doordash-ceo-tony-xu-2000-word-emails-customers-dashers-2026-3

🧠 Truth or Lie: Extroverts Make More Effective Leaders

We often celebrate magnetic, commanding figures as the gold standard for leadership. But Leanne dives into the research to distinguish between leader emergence (who looks the part) and leader effectiveness (who actually delivers results).

The Verdict: It’s a Lie—or at least a dangerous half-truth. While extroversion accounts for about 10% of who gets promoted, it doesn't guarantee results. In fact, research shows that quieter leaders often outperform extroverts when managing proactive, high-performing teams.

💬 Workplace Surgery

This week, we answer three listener dilemmas:

• Should I Bother with Engagement Surveys? Are you just measuring problems or actually fixing them?

• Managing Generational Friction: Is the tension between Gen Z’s boundaries and "earned authority" something a manager should fix? Leanne explains why this is a clash of unspoken norms, not age.

• New Job Red Flags: What are the signs in your first few weeks that you’ve joined a genuinely healthy workplace versus an intentional disaster?

  
  

  Resources Mentioned

• Who is Al Elliott? Hear our co-host’s story from bankruptcy to award-winning business owner: https://truthliesandwork.com/episodes/16-who-is-al-elliott-award-winning-busines