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The future of telecalling in India is automated. And complicated
Episode 734
Published 1 month, 3 weeks ago
Description
You pick up an unknown number. A bubbly voice starts selling you a credit card. You hang up in seconds.
Except now, that voice may not be human.
AI voice agents are already live across banks, e-commerce and healthcare platforms in India, with startups in the space raising over Rs 280 crore. But behind that perfectly polite pitch is a more complex rollout — from pilots and script tuning to adapting across languages and dialects.
So, what’s driving this sudden funding spree, and how are companies actually deploying these AI callers in India?
Tune in.
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