Episode Details

This story was originally published on HackerNoon at: https://hackernoon.com/why-most-financial-chatbots-are-broken-by-design-and-what-it-actually-takes-to-fix-them.
Why most financial chatbots fail in production, and how Goldman Sachs VP Vijay Kumar Sridharan is building reliable, compliant AI systems at scale.
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Most financial chatbots fail not because NLP is weak, but because their architecture ignores real user behavior, context persistence, failure handling, and compliance risk. Drawing from work at Goldman Sachs and OneMain Financial, Vijay Kumar Sridharan explains what it takes to build production-grade conversational AI systems that scale reliably in high-stakes financial environments.