Episode Details

Overview

The Industrial Talk podcast, hosted by Scott Mackenzie, features Lee Morgan from Fluke discussing the company's new products and strategies at the Xcelerate event. Morgan highlights the interactive breakout sessions and the importance of customer feedback in product development. He introduces the new Rotaline Core and Rotaline Elite alignment tools, which include a built-in ROI calculator to demonstrate energy savings. The video replay feature allows for more accurate data collection. Fluke has streamlined its portfolio to two main products, offering flexibility and cost-effectiveness. The conversation also touches on the broader benefits of proper shaft alignment in terms of energy savings, reliability, and maintenance costs.

Outline

Fluke Xcelerate Event Overview

• Scott introduces the Industrial Talk podcast, highlighting the Fluke Xcelerate event.
• The event featured high-energy keynotes, hands-on predictive maintenance tools, and breakthrough AI diagnostics.
• The event aimed to deliver real-world strategies for smarter, faster, and more reliable operations.
• Scott encourages listeners to visit fluke.com for more information.

Introduction to Lee Morgan and Industrial Talk Podcast

• Scott celebrates industrial professionals, describing them as bold, brave, and innovative problem solvers.
• The podcast is recorded at the Fluke Xcelerate event, focusing on solving industrial problems.
• Scott introduces Lee Morgan from Fluke, who will discuss new products.

Lee Morgan's Experience at the Fluke Xcelerate Event

• lee shares his positive experience at the Fluke Xcelerate event, noting good engagement and interactive breakout sessions.
• The breakout sessions are designed to be interactive, allowing for customer feedback and learning.
• Lee emphasizes the importance of the Voice of Customer (VoC) in product development.
• The event helps Fluke understand customer problems and develop solutions to address them.

Innovation and Customer Feedback in Product Development

• Lee explains how Fluke gathers customer feedback through a "three wishes" approach.
• The company synthesizes customer feedback to develop new solutions that meet their needs.
• Lee introduces the new alignment portfolio, including the Rotaline Core and Rotaline Elite.
• The new products include a built-in ROI calculator to help customers justify the cost of alignment tools.

Energy Savings and Reliability Benefits of Alignment Tools

• Lee discusses the significant energy savings achieved through proper shaft alignment.
• Misaligned motors can cost up to $500 per year in energy alone, and proper alignment can prevent catastrophic failures.
• Scott and Lee discuss the broader costs associated with motor failures, including downtime and maintenance.
• The new alignment tools help customers demonstrate the ROI of their alignment services.

Video Replay Feature and Streamlined Portfolio

• Lee introduces the video replay feature, which allows users to review and correct inaccurate readings.
• The feature helps avoid delays in getting plants back online and saves additional costs.
• Fluke has streamlined its portfolio to two main products: the Rotaline Core and Rotaline Elite.
• The streamlined portfolio offers flexibility and cost-effectiveness, allowing customers to choose the features they need.

Condition Monitoring and Predictive Maintenance