Episode Details

Business growth is more comparable to a staircase than a ramp. It's not smooth and linear. It's patterns of straight up and flat plateaus. You seek growth, land more work, and increase your sales volume. Then, you stop to build up your systems and processes, train and equip your people, and make sure the new work volume is being digested well. You start to prepare for the next growth spurt, figuring out what you might need to be aware of as more work comes in. And then you go for the next growth spurt, increasing your volume.