Episode Details

When you prioritize validation over vision, you shrink people. By pointing their focus inward, their vision is set on something smaller. You trap them in their own introspection. You make the focus be about their comfort instead of their contribution.

You rally people around a mission that's bigger than their Monday mood. You invite them to stop thinking about whether they feel fulfilled and start thinking about whether the customer is served.

Vision. Mission. Purpose. That's what leaders cast. That's what people need.