Episode Details
Back to EpisodesThe Care Group Model
Description
What if the reason healthcare teams burn out isn't the workload — it's the org chart?
On this episode of The Disrupted Podcast, Jamie and Scott, break down the evolution of The Care Group Model — and why the instinct to build a "separate hospice team" is exactly the wrong move. Scott walks through what a true care team looks like when nurse practitioners, nurses, community health workers, social workers, chaplains, and triage nurses are orchestrated around the patient — not siloed around a diagnosis.
Inside the episode:
- Why adding hospice to existing care groups beats building a parallel hospice division
- The new non-clinical "administrator" role Your Health is rolling out — and why every nurse needs one at their side
- Using DISC assessments to build teams that actually function (and why nurses aren't the same personality type)
- How mutual accountability and group-based bonuses fix the "don't bill too much CCM" problem
- Why matching a chaplain to a patient's faith tradition matters more than checking the box
- The $110 million Medicare savings story the industry still doesn't understand
If you lead a clinical team, run an operation, or care about what healthcare could look like when it's built around people instead of paperwork — press play.