Episode Details

If your field techs are juggling four, five, even eleven different apps on a single water mitigation job — you've got a data problem. And that data problem is going to follow you everywhere: estimating, compliance, team performance, and especially AI.

In this episode, Clinton James sits down with Andrew Wirick, VP of Product at DocuSketch, to talk about one of the most overlooked challenges in restoration right now — fragmented field data. Andrew's spent the last eight months in the trenches with restoration companies across the country, riding along with techs and talking directly to owners about what's actually breaking down in their workflows. What he found might surprise you.

Here's what you'll take away from this conversation:

- Why the average restoration company uses 4.5 apps just to capture data on a single water mitigation job — and what that's costing your team

- Where fragmentation hurts most — it's not where most owners think

- Why AI can't fix bad data — and what actually happens when you layer AI on top of incomplete field documentation (hint: it's called a hallucination, and it's bad for compliance)

- Two simple habits techs can start today — two 360 shots per room and 10 extra seconds of photos — that will protect your margins and reduce callbacks

- Why true industry-wide standardization is still years away — and what you can do right now without waiting for the whole industry to catch up

Andrew also shares what DocuSketch is building to make data capture more intuitive in the field, how their partnership with Verisk is helping connect the dots between capture and estimating, and what the future of restoration tech could look like.

-----
Want to connect with Andrew or see what DocuSketch has been building? Watch the webinar replay covering their latest product vision — including AI-powered floor plan measurements and intuitive field capture — at https://www.docusketch.com/post/instant-floor-plan-estimates-launch-event-webinar-replay

-----
Subscribe to Restoration Pros Unplugged and visit restorationprosunplugged.com to catch every episode.

-----
Running a restoration company and want to get more jobs from your online marketing? Book a free discovery call with Water Restoration Marketing at https://waterrestorationmarketing.com/discovery-call/