Episode Details

This week's episode is a special one  co-host Lynsey is joined by her old friend and former London College of Fashion classmate, Jodie Blake, now CMO at Manolo Blahnik. What starts as a nostalgic trip down memory lane (lemon poppy seed muffins from Starbucks, high heels to lectures, and getting the tube one stop instead of walking) quickly turns into one of the most insightful conversations we've had on the show.

Jodie's career is a masterclass in building from the ground up. She started out as a press assistant at Office Shoes during its golden era of big collabs with Nike, Converse and Dr. Martens, before moving through a series of agencies - culminating in a decade at The Communication Store, where she worked across Versace, Max Mara, Acne Studios and more, doing 42 shows in a single fashion season. From there she went in-house at Self-Portrait to build on their communications function, before being headhunted to join Manolo Blahnik as Head of Communications - a role that evolved into her appointment as CMO almost two and a half years ago.

We get into what it really means to market a luxury product today, how Manolo Blahnik has spent 22 years fighting to reclaim their trademark in China (spoiler: they won - one of only two cases ever, alongside Michael Jordan), the story behind the Birkenstock collab that sold out in 12 hours, the upcoming Balenciaga collaboration, and why being headline sponsor of the V&A's Marie Antoinette exhibition felt like the brand's most natural home.

Jodie also shares what it was like to move from agency to in-house, the realities of stepping into a leadership role, and why working closely with buyers and the commercial team is central to everything her team does.

3 Key Takeaways:

1. Stay true to your brand values - even when it's hard. Manolo Blahnik famously refused to make trainers despite enormous commercial pressure and buyer demand. Jodie explains how staying uncompromisingly true to your identity is what builds longevity - 56 years, fully privately owned, with Manolo still designing every single shoe. Chasing trends can dilute a brand to the point where customers no longer know what you stand for.
2. Break down silos and ask questions beyond your remit. Whether you're in PR, buying, merchandising or logistics, understanding how other parts of the business work gives you a fuller picture - and makes you better at your own job. Jodie credits this curiosity as a key driver of her own career progression, from agency PR specialist to CMO. The "holy trinity" of communications, commercial and merchandising teams working in lockstep is something she views as non-negotiable.
3. Make people feel something. In a time of economic uncertainty, consumers are more considered than ever about what they buy. The brands that win are those creating genuine emotional connections - through storytelling, community, experiential moments, and products that carry real personal meaning. From a grandmother leaving envelopes of money for her granddaughters to buy Manolo Blahniks for their weddings, to a Birkenstock collab born out of shared values rather than commercial logic, Jodie makes the case that emotion is the most powerful marketing tool there is.

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