Episode Details

299 - The Short-Term Rental Safety Mistakes That Could Destroy Your Business

Your short-term rental could be one overlooked hazard away from a lawsuit, a tragedy, or the end of your investing career — and you probably don't even know it. In this eye-opening episode of REIGN, the Real Estate Investor Growth Network, host Jen Josey sits down with Justin Ford, Director of Safety and Certification Programs at Breezeway, to expose the hidden dangers that most STR hosts completely ignore. With nearly 30 years in the short-term rental industry, Justin reveals why over 80% of incidents have nothing to do with fire — and everything to do with what happens in the first hour your guest arrives.

Justin shares the real story behind how a rusty hammock and a near-fatal injury launched the short-term rental industry's first-ever safety checklist, now used in 72 languages worldwide. From grill fires and appliance maintenance to pool drownings and fire pit hazards, this conversation is packed with practical, no-fluff guidance that every STR host and property manager needs. You'll learn why childproofing your rental could actually increase your liability, how documentation in platforms like Breezeway can protect you in court, and why safety is quickly becoming the most powerful marketing tool in the short-term rental space.

Whether you own one cabin in the woods or manage hundreds of vacation rentals, this episode is your wake-up call. Regulations are tightening in markets like the Smoky Mountains, Palm Springs, and Maui — and the investors who get ahead of safety standards now will be worth significantly more when those rules hit their market. If you want to protect your guests, protect your assets, and build a rental business that actually lasts, this conversation is non-negotiable.

• Slips, trips, and falls cause over 80% of STR incidents — most happen within the first hour of arrival, meaning your walkway, lighting, and entry approach could be your biggest liability right now
• Fire extinguishers under the sink are a code-compliant mistake — Justin explains exactly where extinguishers should be mounted and why the placement most hosts use could cost them everything in an emergency
• Childproofing your rental actually increases your legal exposure — discover the counterintuitive reason why Justin warns hosts to never install outlet covers or attempt to make their property childproof
• Safety is your most underutilized marketing advantage — a survey found that 62% of people who have never stayed in an Airbnb cite safety as the reason, meaning hosts who lead with safety standards can convert a brand-new audience of guests
• Regulatory changes are coming to your market — STR safety codes already hitting Gatlinburg, Palm Springs, and New Orleans will eventually reach every market, and the investors who upgrade now will have properties worth tens of thousands more when compliance becomes mandatory

Justin Ford is the Director of Safety and Certification Programs at Breezeway and one of the most recognized voices in short-term rental safety globally. With nearly 30 years of experience in the