Episode Details

SHOW NOTES (THRIVE VERSION)

Episode Title: The "Dive" Graduation: Building Your Management Roster (Episode 91) Episode Description: "You are prioritizing immediate speed over the long-term personnel development of your staff." In this episode of Thrive, Mike Hernandez explains why Store Managers must stop rewarding individual speed and start demanding that their senior employees teach the operational standard to new hires.

What You Will Learn:

• The Vacation Problem: Why failing to train a capable replacement forces Store Managers to work excessive hours and forfeit their earned time off.
• The Evaluation Error: Why promoting the fastest person on the register often results in a weak management team.
• The True Test of Leadership: Mike explains why the ability to teach others without frustration is the actual requirement for any leadership position.
• Creating Reserve Leadership: The exact conversation you must have with senior staff to force them to transition from individual task execution to active peer development.

Resources & Links:

• Download the Leadership Development Tracker: Text the code word TRACK to 9 5 6 - 8 9 7 - 9 1 9 2.
• Recommended Listen: Drive: Episode 82.
• Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.