Episode Details

When a production line stops, the financial damage is immediate — and the window to respond safely is narrower than most security teams realize. Rob Demain, CEO and Founder of e2e-assure, joins this Brand Highlight to explain why OT security demands a fundamentally different mindset than IT, and what organizations can do about it.

Operational technology runs the infrastructure that keeps the world moving — manufacturing floors, power grids, air traffic control systems. Rob Demain founded e2e-assure in 2013 and has spent the past seven years narrowing its focus to one discipline: SOC and MDR services. He calls it "specificity" — the principle that doing one thing with precision delivers better outcomes than spreading resources thin.

In IT security, the primary concern is data. In OT, the stakes are entirely different. Downtime is the real threat. For a manufacturing business, minutes of halted production translate directly into significant financial loss. That distinction changes everything about how security teams must respond. The "safety first" rule in OT means responders sometimes have to run alongside a threat rather than immediately neutralize it — because disconnecting systems could halt the production line entirely.

The most common attack path into OT environments runs through IT: adversaries compromise IT first, then move laterally into OT systems. Supply chain risk is the second major vector. Firmware updates, software patches, and third-party management systems all represent potential entry points. Detection takes longer too — OT systems often lack the endpoint tools that trigger fast alerts, leaving threats to surface as subtle pattern deviations over extended periods.

This is a Brand Highlight — a short introductory conversation designed to put a spotlight on the guest and their company. Learn more: https://www.studioc60.com/creation#highlight

GUEST
Rob Demain, CEO & Founder, e2e-assure
LinkedIn: https://uk.linkedin.com/in/rob-demain-01733468

RESOURCES
e2e-assure website: https://e2e-assure.com
OT Downtime and Remediation Gaps Research: https://e2e-assure.com

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