Episode Details
Back to EpisodesEp 356: The Law Firm Using AI to Get Ahead: Crosby's Story
Description
A new AI-first law firm is challenging one of the oldest models in professional services, the billable hour.
In this episode, I break down Crosby’s story, how they use AI to review contracts in under an hour, and why clients are shifting toward outcome-based pricing.
I also explore what this means beyond the legal sector, and why any business that sells time, from consulting to communications, needs to rethink how it delivers value in an AI-powered world.
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