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Your Onboarding Is Broken. Do This Instead | ft. Vicky Erwin | Ep. 493

Episode 493 Published 1 month ago
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How do you onboard new tradies properly so they actually stick around past week one?

In Episode 493 of The Site Shed Podcast, Matt Jones sits down with Vicky Irwin from Network Plumbing to unpack what effective staff onboarding really looks like in a growing trade business.

If you’ve ever hired in a rush, thrown a new apprentice or technician into the deep end, or struggled with staff churn, this episode will give you a practical framework to help new team members feel clear, supported, and ready to succeed.

Key Chapters:
00:00 - Introduction
09:07 - The Recruitment and Pre-Onboarding Process
12:04 - Day One: Orientation and Company Culture
12:30 - Operational Integration and Facility Tour
13:30 - Ongoing Training and Communication Standards
17:18 - Developing Soft Skills and Professionalism
26:05 - Technology and Systems Adoption
23:24 - Safety as a Non-Negotiable
34:01 - Final Assessment and Team Integration

📲 Watch On YouTube! https://youtu.be/SOAw74WWJys

CONNECT WITH VICKY IRWIN
Website: https://networkplumbing.com.au
LinkedIn: https://www.linkedin.com/in/vicky-irwin-56a61712/
Facebook: https://www.facebook.com/networkplumbing
Instagram: https://www.instagram.com/networktradies_/
LinkedIn (Company): https://www.linkedin.com/company/network-plumbing/

CONNECT WITH THE TRADIE WEB GUYS!
Website: https://www.tradiewebguys.com.au/
YouTube: https://www.youtube.com/@TradieWebGuysOfficial?sub_confirmation=1
Facebook: https://www.facebook.com/TradieWebGuysOfficial
Instagram: https://www.instagram.com/tradiewebguys/
LinkedIn: https://au.linkedin.com/company/tradie-web-guys
Matt’s LinkedIn: https://www.linkedin.com/in/iamthemattj/ 

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

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