Episode Details

​​Buying software is easy. Getting people to change is the real challenge.

In this episode of the Ingaged Podcast, Dean Curtis sits down with Tim Lengel of Feldco to talk about what it really takes to adopt new technology in a growing home improvement business. From sales team buy-in and manager accountability to training, measurement and culture fit, this conversation gets into the people side of implementation that often determines whether a tool succeeds or fails.

They also dig into how leaders should evaluate new technology, why too much change creates chaos and how to think about AI as part of a smarter, more intentional rollout strategy.

If you are trying to improve efficiency, increase revenue and make better technology decisions without overwhelming your team, this episode is worth a listen.