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Undercover Boss: A Made-Up Case Study

Undercover Boss: A Made-Up Case Study

Published 6 hours ago
Description

Undercover Boss: A Fictionalized Case Study

20 Feb 2019

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Case study: An airline boss goes undercover to gather ideas for speeding up the cleaning of planes in between flights. Watch the video and let us know what you’d do. hbr.org/turntimes


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