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Episode #57 - Are Your Clients ENJOYING or ENDURING the Process?
Published 4 years, 7 months ago
Description
At Smith & Sons, we are reengineering the client experience.
Today Max invites you to ask yourself - are your clients enjoying the process or enduring the process?
Winning the job is one thing... but that's only where the work begins! It's not just about signing the contract. We must maintain a level of INTEGRITY with our clients until the very end.
Start well, finish strong!
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