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Building a Security‑First MSP With Jerem (EP 984)

Building a Security‑First MSP With Jerem (EP 984)

Episode 984 Published 8 hours ago
Description

If you’ve ever felt stuck between vendor noise, compliance pressure, and clients who only see you as “the computer guy,” this conversation is for you. Jerem and I dig into culture, cybersecurity, AI, and backup design—plus the uncomfortable stuff like staff training and saying no to shiny tools—so you can run a calmer, more profitable MSP.

Chapters

  • 00:00 Intro – Live show setup and community update for Jason
  • 04:46 Sponsor Segment – ThreatLocker, NetAlly, OneStream, TruGrid
  • 07:56 Guest Intro – Meet Jerem Morris and Datatek in Mesa, Arizona
  • 10:20 Building Datatek – Referral-only growth and people‑first IT
  • 12:16 From Tech to Business Owner – Early lessons and first hire
  • 14:32 Shifting to Security‑First – Becoming a true technology partner
  • 19:20 Deep Client Relationships – No client‑facing tickets and more QBRs
  • 29:36 Training & AI Guardrails – Staff education, AI policy, and user training
  • 36:21 Backup Strategy – Beyond 3‑2‑1 with Synology and layered recovery
  • 44:12 Tool Stack & Future of AI – Avoiding shiny objects and preparing MSPs for AI

Guests: Jerem Morris

Shout-outs: 

Companies / Vendors / Products Mentioned

=== SPONSORS: 

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