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Dena Vongchang - Why Fundraising Operations Are Your Nonprofit’s Greatest Untapped Asset
Published 3 months, 3 weeks ago
Description
The podcast episode features a conversation between Dr. Randy Dirks and Dena Vongchang, founder of Good Soup, focusing on fundraising operations for nonprofit teams. They discuss the importance of CRM management, donor retention, and the impact of fundraising operations on relationship-building. Dena shares insights on operational fixes that can free up capacity for relationship-building and the real cost of underinvesting in fundraising operations.
Takeaways
- CRM management is crucial for donor retention and relationship-building
- Operational fixes such as creating templates and streamlining processes can free up capacity for relationship-building
- Underinvesting in fundraising operations can lead to a loss of donor momentum and pipeline integrity
Chapters
- 00:00 Professional and Personal Insights