Episode Details

Lloyds Banking Groups IT Glitch Exposes Personal Data for Nearly Half a Million Customers

On March 12th, a software update flaw caused a major IT glitch, exposing personal data for up to 447,936 customers across Lloyds, Halifax, and Bank of Scotland brands. The issue allowed customers to see others transactions, including account numbers and national insurance info. The bank has apologized, paid out £139,000 to affected customers, and assured swift resolution and communication.

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