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NS and I: Unclaimed Savings from Deceased Customers

Published 5 days, 22 hours ago
Description

Britains National Savings and Investments (NS&I) faces a significant challenge with unclaimed savings from deceased customers, totaling up to £476 million across 37,500 accounts. The issue arises from savings being spread across multiple profiles or systems. NS&I recently identified gaps in their tracing process, leading to delayed access for bereaved families. The government has brought in external experts to address the problem, and NS&I is now intensifying efforts to reunite families with their lost savings.

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