Episode Details
Back to EpisodesIndustry Spotlight: Brick-and-Mortar Food Franchisee
Description
Michelle Rowan talks to Crumbl Cookies and Pizza Factory franchisee, Ernie Amorim, about the intricacies of operating a brick-and-mortar food franchise. Ernie, a seasoned multi-unit franchise owner, shares his journey from purchasing his first Pizza Factory franchise at the age of 23 to expanding his business empire to include multiple restaurants and Crumble Cookies outlets. The discussion highlights the challenges and rewards of managing food franchises, emphasizing the importance of community involvement, employee retention, and customer service.
The episode concludes with advice for aspiring franchisees, emphasizing the need for thorough research, understanding the financial aspects of purchasing and operating a franchise, and the value of patience and strong customer service skills.
We also share insights from our new Food and Beverage Industry Report, where we share our data from surveying over 5,000 food and beverage franchisees this past year.
Resources
- Download our FREE Food and Beverage Industry Report for 2026
- Read: Should You Buy An Existing Franchise?
- Listen: The Pros and Cons of Buying an Existing Franchise
- Read: The Top 5 Reasons to Hire a Franchise Accountant
- Listen: Industry Spotlight on 2 Mobile Food Franchisees
- Top Food & Beverage Franchises
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