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Episode 12 – Caroline Chamorro • HANRO USA | Human Connection and the Future of Luxury Retail
Published 5 months, 4 weeks ago
Description
🎙️ In this episode:
Claire Lys sits down with Caroline Chamorro, Director of Retail at HANRO USA, to explore how a heritage brand stays relevant in a rapidly evolving retail landscape. From clienteling and CRM innovation to omnichannel strategy and team empowerment, Caroline shares how HANRO keeps human connection at the heart of luxury — even in a data-driven world.
Connect with HANRO:
✨ Connect with Claire Lys to discover how AI can elevate your fashion business or to be featured on The Fashion Translator.
🎥 Intro video by Rana Unity
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