Episode Details

Adobe Settles Lawsuit Over Subscription Practices, Offers Free Services to Affected Customers

Adobe has agreed to pay $150 million to settle a lawsuit with the U.S. Federal Trade Commission over its subscription practices for tools like Photoshop. The company will provide $75 million in free services to some affected customers, who were allegedly steered into annual paid monthly plans without clear warnings about early cancellation fees. The FTC accused Adobe of hiding these fees in fine print or tiny icons on its website and making it difficult for consumers to cancel their subscriptions. Adobe denies any wrongdoing but is eager to move on, emphasizing its subscriptions help deliver ongoing updates and affordable access to creative tools. Qualifying customers will receive more information once a court approves the deal.

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