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162. No More Sh!t Sandwiches: Mastering Feedback at Work with Mel Loy and Prina Shah
Description
Connect with Us:
Mel Loy – Let’s Chatter Mo Matter
Prina Shah – Ways to Change The Workplace Podcast
Want the 1:1 Meeting Feedback Planner Pina mentioned? Reach Prina via LinkedIn or drop her a DM below - she’s sharing the love. 💌
Join Mel Loy and Prina Shah for a powerhouse crossover episode all about one of the most misunderstood (and dreaded) workplace topics: FEEDBACK.
Whether you're a people-pleasing manager terrified of “upsetting the apple cart”, or someone who hears “I have some feedback” and instantly spirals - this episode is your feedback survival guide.
We dive deep into:
- Why giving feedback is so hard (hint: empathy and ego)
- The 11+ types of feedback you're probably missing
- How to ditch the dreaded “sh*t sandwich” and use models that actually work (hello, STAR-R and AIR 💡)
- How to receive feedback without melting down (spoiler: you don’t have to respond right away)
- Language hacks that make feedback feel safer and more effective
- Neurodiversity and RSD: Tailoring feedback for neurodivergent team members
- Why not all feedback is valid—and how to spot the difference
- How your self-talk and inner parent/child affect your feedback response
- Pre-mortems, performance metrics & peer roasts: Creative ways to build a culture of feedback and trust
- 💥 Plus: Real-life stories, expert tools, running jokes (yes, we’re still roasting!), and no BS leadership insights.
Tools & Models Mentioned:
- STAR-AR (Situation, Task, Action, Result + Alternative Result)
- AIR (Action, Impact, Result)
- SBI (Situation, Behavior, Impact)
- Transactional Analysis (Parent/Adult/Child self-talk)
- Feedback Quadrant: Self-esteem vs. Self-awareness
- User Manual of Me
- The “Weekly Roast” Team Trust Exercise
Send Prina a text to let her know how you'd change the workplace
If you are seeking professional advice or would like to change your company culture through training, consulting, speaking and coaching, get in touch, email me.
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- Sign up to my monthylish practical newsletter
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- Grab a copy of Make Work Meaningful and start creating your own legacy at work and leave me a review.
- Subscribe to the Ways to Change the Workplace Podcast for more actionable insights.
Prina (Helping you find GREAT ways to change your workplace) Shah