Episode Details

Insurance was built to profit off confusion, and Tuio is proving it doesn't have to be that way. Juan Garcia and his co-founders rebuilt insurance from the ground up as a fully digital, AI-native company in Spain, and they're running 3x the industry's average profit margins while charging customers less. The secret isn't just slapping AI onto old processes. It's rethinking every layer of the business, from data infrastructure to claims handling to marketing, so that AI actually compounds in value. If you want to understand what it really looks like when a company is built around AI instead of bolting it on, this is the episode.