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Big Picture Thinking in a High-Pressure Industry with Walt Mullen
Published 7 months, 3 weeks ago
Description
Walt Mullen, EVP & CSO at Onity Group Inc, shares his journey in the financial services and mortgage industry. He discusses the importance of homeownership and Onity’s focus on customer experience, accountability, and long-term value. The conversation highlights recent successes, strategic growth, community support, and why compassion still matters in high-stakes customer interactions.