Episode Details

What’s the Real AI Opportunity?

You know me. I think the AI thing is a bit of a sandstorm. A gold rush. There’s no question its useful (I use it for a ton of stuff actually) and there’s no question its only going to get better. But in the early stages of any new tech, there’s a lot of hype, a lot of bandwagon-joining, and a lot of waste. (Y2K? NFT’s? Anyone…?)

What I can say for sure is there’s not a ton of benefit in building Custom GPT’s that will ‘replace what we do’. First of all…why would we hasten our own exit? But also, where’s the consistency of knowledge going to come from? The internet? The bad ideas peddled in certifications? Reddit?

Then I hear there’s AI opportunity in binding and automating JIRA workflows, or even PO through development strands. Interesting ideas with no real contenders yet.

But here’s what I DO know. Businesses, especially the biggest ones struggle with speed. They’re desperate to innovate – if only to beat their competitors to market. They have the best talent pools, and funds to build and experiment. They’re just no darned good at it. Same story. Silos, dependencies, lack of executive support, fear of failure, organizational inertia.

And THAT growing distance between potential and capability is the real AI Opportunity.

What Will Never Change

AI will keep growing and shifting. The big surprises are still ahead of us. And you don’t need to call out what they are. What you need to recognize is that big groups of people are always slow to move. There’s a natural heaviness to large groups, and with only a few exceptions, they’re not nimble, or agile.

It doesn’t matter what the next big thing is. ChatGPT went crazy almost overnight. I first heard about it early 2022 and its been all we’ve been discussing since. If it takes you 2 1/2 years to leverage the advantage, you’re behind.

I’m not even sure people WANT to adopt AI that rapidly. Because in this moment, there’s a lot of fear hovering over job loss, ethical use and security.

Which means the real AI opportunity will remain elusive to companies unless they learn how to manage that inertia. You could be helping them overcome that fear.

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