Episode Details

Seven out of ten Australians have changed their mind on who to build with based on what they read online. Not a referral. Not a recommendation. A review from a stranger.

And that research is happening before they ever pick up the phone.

In this episode, Aaron breaks down exactly what potential clients are finding when they search your name — and what you can do about it this week. From handling one-star reviews without losing your cool, to building a simple process that gets happy clients to actually leave feedback, this one is practical from start to finish.

You'll learn:

• Why your Google profile is your new front door
• How to respond to negative reviews in a way that builds trust, not damage
• The right way to ask for reviews without it feeling awkward
• Why staying silent on reviews is costing you jobs

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