Episode Details

Regional Victorians grapple with worsening mobile service, with residents like Ian Bowden in Newborough near Moe experiencing spotty coverage and dropped calls. The issue escalated after the G network shutdown and the introduction of complex five G setups. The Telecommunications Industry Ombudsman reported a forty-one percent increase in no-service complaints. The federal government has introduced a bill to set coverage standards and reviewed emergency call laws, investing one billion dollars in regional infrastructure. However, experts call for tougher rules on speed, dropouts, and customer information, while Telstra blames network upgrades and rising expectations.

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