Episode Details
Back to Episodes
The Role of Empathy in Leadership with Sherrill Kaplan
Description
Empathy is becoming one of the most strategic leadership capabilities in modern business. As organizations grow more digital and data-driven, the ability to stay connected to people becomes even more critical.
In this episode of The Bliss Business Podcast, we will sit down with Sherrill Kaplan, Chief Revenue Officer at Hand & Stone, to explore how empathy shapes leadership, strengthens engagement, and supports sustainable growth.
Sherrill will share insights on:
• Leading with empathy in high-growth environments
• Balancing digital transformation with human connection
• How marketing and customer experience intersect with leadership values
• The role empathy plays in engagement and loyalty
🎙️ Hosted by Tullio Siragusa
🎧 Produced by Martha Huerta
Empathy is not just about listening. It is about leading in a way that people feel seen and valued.