Episode Details

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s high stakes mortgage and finance landscape, we explore how professionals can adopt the right technology without sacrificing relationships or adding unnecessary complexity.

Our guest is Maryah Diulia, Senior Account Executive at Lendesk. A fintech specialist with a relationship driven approach, Maryah shares how brokers can simplify digital workflows, improve adoption, and scale sustainably in a regulated industry.

Key Highlights

1. Evaluating Fintech Wisely: How to assess tools based on real impact rather than hype or feature overload.
    
2. Adoption Over Features: Why most tech fails at implementation and how leadership drives usage.
    
3. Relationships in Regulated Markets: Keeping fintech buying human centered in a compliance heavy space.
    
4. Overcoming Tech Resistance: Building confidence with simple, supportive digital transitions.
    
5. Scaling Simply in 2026: How the right systems help brokers grow without adding operational strain.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.