Episode Details

Enabling Others Limited, a home care service in Coalville, Leicestershire, has been deemed inadequate by the Care Quality Commission and placed in special measures. Inspectors found staff mishandling a person during an epileptic seizure and failing to follow proper medication protocols. The service violated six regulations, leading to a significant drop in standards since its last good rating. Despite praise for staffs kindness and respect for privacy, the service is now under close monitoring and legal action, with a full improvement plan in place.
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