Episode Details

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s episode, we explore how AI, CRM, and security solutions are transforming business operations, with a closer look at Zoho's innovative offerings for the digital age.

Our guest is Chandrashekar LSP, Managing Director of Zoho Canada. Chandrashekar shares how Zoho’s deepened customer experience platform, AI-driven solutions, and the introduction of Ulaa Enterprise browser are empowering businesses to improve productivity, security, and privacy.

Key Highlights

CRM for Everyone: How Zoho makes CRM accessible to businesses of all sizes with generative AI and workflow orchestration.

AI and Privacy: Zoho’s approach to AI ensures privacy by not training models on consumer data.

Ulaa Enterprise Browser: How Zoho’s browser improves security while maintaining a user-friendly experience.

CRM Across Departments: How shared CRM tools break down silos and enhance collaboration across departments.

Reducing IT Overhead: How Ulaa Enterprise balances performance with security and reduces IT burden.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.