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Stop Fixing What Isn't Broken: Stubby Fingers, Jazz Piano, and Developing Your Team

Stop Fixing What Isn't Broken: Stubby Fingers, Jazz Piano, and Developing Your Team

Episode 60 Published 3 months, 2 weeks ago
Description

A stubby-fingered piano player with little formal training who couldn’t read music composed and recorded one of the recognizable melodies that the US has ever produced.

For many people of a certain age, hearing the first two seconds of the piece will bring back memories of childhood.

When you pay attention to what’s going on musically, you begin to hear that the distinctive chords, funky rhythms, and repetitive bass lines are all adaptations made by a guy whose fingers couldn’t span even one octave on the keyboard, and who had never learned the rules so he didn’t know what he wasn’t supposed to do.

Because his hands couldn’t span an octave, he invented a style built on (and here I have to use a wee bit of music jargon) ostinato bass lines, 3rds and 6ths, and hypnotic repetition to create a sound that was like no other.

The piano player is Vince Guaraldi, the piece is “Linus and Lucy,” and the reason it’s so famous is that it was used in scoring the first Peanuts TV show, A Peanuts Christmas Special.

Do You Have a Guaraldi on Your Team?

Every team has at least one member whose constraint is visible and real. They’re too valuable or entrenched or loyal to get rid of, but that weakness or trait is just so predictably annoying and limiting.

Modern management theory treats every such constraint as a gap to close. So the annual review comes laden with performance improvement language and development goals, followed by coaching plans with progress metrics.

Sometimes that’s the way to go. If the gap is a learnable skill, like public speaking or pitch deck design, then improvement plans make sense.

But life is often messier than that. Sometimes what appears at first blush to be a behavior to correct is actually a structural reality to work with.

Some examples:

The person who thinks out loud rather than in writing

This can look like being unprepared for meetings or rambling during presentations.

But this person may create their perspective and approach by talking rather than sitting in front of a computer or whiteboard and writing. Their best thinking occurs in dialogue with others.

The fix here isn’t “prepare more thoroughly.”

Instead, make sure they have a thinking partner and an uninterrupted hour before the big meeting, and have an AI-powered voice recorder turn their stream of thought into coherent contribution.

That works with their processing style, not against it.

The high-performer who’s terrible at small talk and relationship maintenance

You know this person. They need to “build stronger cross-functional relationships” and are “not seen as collaborative.”

But they’re also the person who will stay until 10pm to help you solve a hard problem. They build relationships through shared work, not “rapport-building” chit-chat.

The fix here isn’t a networking goal on their development plan.

It’s translating their style into operating instructions for your team: “Sarah’s not going to be the one working the room at the offsite, but if you need someone to sit with a hard problem for two hours, she’s the first person I’d call.”

The detail-oriented operator who resists “big picture thinking”

They’ve got nitpicky questions. They’ve got doubts. They’ve got objections. They view everything as a risk to be avoided, and just can’t seem to grasp the big-picture vision you’re so excited about.

But their value is their granularity and their attention to detail; their ability to see what everyone else glosses over. Pushing them to “think more strategically” often just makes them worse at the thing they’re great at without making them good at the thing they’re not. The move is to pair them with a strategic thinker and make the partnership the unit, not try to turn one person into both.

In all three cases, we’re not “

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