Episode Details
Back to EpisodesEP61. From Huck Finn to Pluto & Review Conversations That Matter
Description
In this episode of Your Broker Admin:
🧠 Bonus History Bite
🎯 Loan Reviews | Week Ending 13 February 2026
- 8 rate reductions delivering $4,000 in annual savings
- Three new lending opportunities worth over $2.2m
- An ANZ standout with a 0.32% reduction
- Why reviews are about more than just basis points
We also unpack two very different client conversations that highlight something important – reviews are about service, expectations, and staying connected before small issues become bigger ones.
🐫 Humpday Helper
A slightly disturbing update from Suncorp that’s worth being aware of.
As always, this episode is about consistency, conversations, and doing what you say you’ll do.
🔗 Contact the Show
Got something to add?
You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.
👉 https://subscribepage.io/PMmHTL
I read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.
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