Episode Details

Domestic violence doesn't always look the way we expect it to. And in an industry built on trust and conversation, beauty professionals often sit closer to the signs than anyone realizes.

In this deeply impactful episode of the Reinventing Beauty podcast, we sit down with Susanne Shepherd Post — stylist, salon owner, domestic violence survivor, and co-founder of Shear Haven.

Susanne shares how education about domestic violence quite literally saved her life. What began as her own personal survival story became a mission to equip the beauty industry with the tools to recognize the signs of abuse and respond safely, compassionately, and effectively.

We discuss why the beauty profession holds a uniquely powerful position in every community, the statistics every professional should know, and why well-meaning advice like "just leave" can actually be harmful. Susanne explains how Shear Haven provides a free, 20-minute online training that teaches beauty professionals how to recognize warning signs, respond appropriately if someone discloses abuse, and offer a warm referral to trusted local resources.

She also shares the powerful legislative journey that led to mandatory domestic violence education for licensed beauty professionals in Tennessee — and how the Salon Stories Act is working to expand that impact nationwide.

This episode is a reminder that our work behind the chair goes far beyond hair, skin, or nails. It's about holding space. Believing someone when they speak. And understanding that sometimes the right words — and the right education — can save a life.

If you are a salon owner, stylist, barber, aesthetician, nail technician, educator, or leader in this industry, this conversation is essential.

To take the free training, visit shearhaventraining.org.

Because hospitality isn't just about service. It's about safety.