Episode Details

Stop writing emails until you watch this. You’re not bad at email, you’ve just been taught wrong. Here are 3 mistakes filling up your inbox (and how to fix them today).

In this sneak peek from our full conversation with communication expert Chris Fenning, we break down the simple changes that can cut your inbox volume by 30–40%. If your inbox feels endless, this clip will change how you write immediately.

What you'll learn in this clip:

• Why "being polite" in emails actually backfires & wastes time
• The 1-minute structure that saves hours of back-and-forth
• Why most subject lines get ignored (and how to fix yours)
• The simple change one company used to reduce weekly emails by 40%

00:00 Where Everyone Gets Email Wrong: Subject Lines That Actually Work

00:13 The Columbia Email Problem: Why We're All Drowning in Messages

00:40 The Golden Rule: As Few Words as Possible

00:55 Skip the Small Talk: Why Social Niceties Kill Email Effectiveness

01:34 The Perfect Email Introduction: Tell Me What You Need Immediately

02:01 The 30-40% Fewer Emails Result: Real-World Proof This Works

Subscribe to watch the full episode tomorrow. Get the complete framework, real-world examples, and learn how to apply these skills to your meetings and internal updates.