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276: The Psychological Safety Test Leaders Never Try | Aoife O’Brien
Description
Even high-performing teams can be unhappy—and leaders who want to create workplaces where people thrive need a new playbook.
In this energizing episode of the Learn-It-All™ podcast, Damon sits down with Aoife O'Brien, award-winning podcast host and author of Thriving Talent, to unpack the essential ingredients for happy, high-performing workplaces. Drawing from her own journey and deep organizational research, Aoife lays out her “house” framework for thriving teams. Discover the building blocks of psychological safety, culture, drivers, and capabilities—plus practical ways leaders at any level can activate them. From feedback to autonomy to tackling imposter syndrome, this episode offers fresh, actionable guidance for leaders navigating today’s rapidly-evolving work landscape.
Whether you’re new to leadership or rethinking how you build teams, you’ll come away with memorable stories, research-backed tips, and validation that creating real psychological safety is always the starting line.
In this episode, you’ll learn:
- Why psychological safety is the foundation (and how to build it)
- How to spot the warning signs and triggers of a toxic culture
- The “house” framework: 3 pillars of a thriving workplace (+ capstone)
- The secret to extracting honest feedback—and using it for growth
- How to balance autonomy and guidance for every team member
- Practical advice for uncovering and leveraging your team’s strengths
- Simple ways leaders can create more capacity (not just busywork)
- Real answers on career paths, imposter syndrome, and the human side of AI
Timestamps:
00:00 – Aoife’s “house” model: psychological safety as the foundation
01:38 – How work expectations changed post-pandemic
02:30 – The 3 pillars: workplace culture, drivers, capabilities
04:46 – What piqued Aoife’s interest in toxic work environments
07:29 – Self-reflection & feedback for new leaders
11:44 – Why values alignment drives trust (& how leaders miss it)
15:42 – Triggers that create toxic cultures—microaggressions/bullying
17:46 – Role modeling vulnerability & building psychological safety
19:33 – Understanding employee drivers: autonomy, relatedness, competence
22:55 – How to avoid micromanagement AND under-management
25:31 – Why strengths matter more than fixing weaknesses
28:48 – Practical strategies for uncovering team member strengths
31:22 – Asking for—and receiving—feedback without defensiveness
35:57 – The “aha” moments from Aoife’s book: linking work to impact, creating capacity
40:34 – Lessons learned from guests: mattering, psychological safety tests
44:48 – Aoife’s assessment for leaders & organizations
46:30 – Where Aoife spends her time: keynotes & career development
48:23 – The 5 impostor identities
51:15 – Navigating the impact of AI on careers
52:20 – What leaders will do differently after reading Thriving Talent
54:14 – Final advice: curiosity, asking for feedback, embracing self-awareness
About Aoife O’Brien
Aoife O’Brien is an award-winning podcast host, author, and organizational behavior expert passionate about creating workplaces where talent can