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Temping, Leave Cover & After Hour Mobiles
Description
We sit down with Kallista Tzirvelakis of KPM Resolve to unpack the real work of temping in property management, from month-long assignments to inbox triage and after-hours coverage. We share practical rules for Christmas shutdowns, boundary setting, and how to keep trust anchored to the agency, not one person.
• why temps protect portfolios and team wellbeing
• when to use temps for leave, recruitment and training
• realistic durations and expectations for temp assignments
• Christmas shutdown coverage that respects real leave
• after-hours options that reduce burnout and risk
• triaging a new portfolio starting with arrears
• inbox management from oldest-first with urgent scans
• phone-first communication followed by email records
• shifting client trust from PM to agency continuity
• how to announce staff changes without drama
• growth plans for regional temp coverage and capacity
Connect with Kallista Tzirvelakis at kallista@kpmresolve.com.au
This podcast is kindly sponsored by The Associates Co.
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This podcast is sponsored by Property Insurance Plus.
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