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“It’s Not Zero”: The CFO Rule for AI Forecasting | Dan Griggs

“It’s Not Zero”: The CFO Rule for AI Forecasting | Dan Griggs

Published 7 months, 1 week ago
Description

In this episode of Run the Numbers, CJ sits down with Intercom CFO Dan Griggs to discuss pricing and forecasting in the AI era. Dan shares the “it’s not zero” rule, the logic behind Fin’s $0.99 pricing, and how to bet on AI without blowing up the core business.

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LINKS: 

Dan on LinkedIn: https://www.linkedin.com/in/dan-griggs-0970181/

Intercom: https://www.intercom.com/

CJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/

Mostly metrics: https://www.mostlymetrics.com

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TIMESTAMPS:

00:00:00 Cold Open

00:01:03 Dan Griggs and Intercom’s AI Pivot

00:02:45 Ice Cream to SaaS

00:04:19 Learning the Business

00:06:26 Operational Reality and Forecasts

00:08:00 “It’s Not Zero” Forecasting

00:10:09 Scenario Planning and Ambiguity

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