Episode Details

In this episode of The Good Builder Podcast, Aaron Ng sits down with Brendan Welsh, founder of HavaChat, to unpack how real-world sales frustrations led to the creation of one of the most practical AI tools emerging in the construction and supplier space.

Brendan shares his journey from senior leadership roles in manufacturing and sales to building HavaChat from scratch, without a coding background. The conversation dives into why most salespeople hate admin, how poor follow-up damages relationships, and why technology should remove friction rather than add complexity.

They explore how simple tools can dramatically improve communication, note-taking, and accountability across sales teams, builders, and industry professionals who spend their days moving between meetings, sites, and conversations.

This episode also looks beyond the app itself, touching on where AI is heading in construction, why admin—not jobs—is the real target, and how builders and suppliers can start using technology to save time, improve client experience, and stay competitive.

A practical, honest conversation for builders, suppliers, and sales professionals who want less admin, better communication, and tools that actually fit how the industry works.