Episode Details

Did you know that in aged care, especially in dementia support, knowing when to escalate a behavioural concern and how to respond in the moment can significantly impact an older person’s wellbeing and the overall care environment.

In this powerful episode with Annie, a nurse with more than a decade of experience as a support worker, we unpack a common but often unspoken challenge: How do you decide when it’s time to call in a nurse or manager for behavioural support?

Tune in to hear about:

·         How changed behaviour is a form of communication in dementia care

·         Common triggers for changing behaviour, escalation and how to respond

·         Tips to manage changing behaviours 

·         The importance of training in de-escalation and person-centred strategies

Whether you're a frontline care worker, a nurse, or someone supporting staff in residential or respite settings, this episode will give you insight into the everyday realities of navigating changed behaviour and management strategies in aged care.

Note, processes may vary between organisations and the examples provided here may not work in all settings.  Any reporting and documentation needs to be aligned with the Aged Care Quality Standards.