Episode Details
Back to Episodes
FICO’s Julie May on Credit Scores, Lenders’ Choice & the Future of Risk Modeling | Jan. 26, 2026
Description
In this week’s episode of Optimal Insights, the show opens with a market update from Alex Hebner and James Cahill, highlighting current rate conditions, inflation trends, labor data, and the broader market tone shaping rate volatility and expectations. They also touch on industry conversations influencing affordability and overall mortgage activity.
In the special guest segment, Jim Glennon and Mike Vough welcome Julie May, Vice President & General Manager of B2B Scores at FICO. Julie breaks down how FICO Scores are constructed, explains the differences between FICO and VantageScore, and discusses why “lenders’ choice” can introduce risk by shifting how borrowers fall into scoring tiers. She also outlines how FICO 10T, UltraFICO, and emerging data sources – trended, rental, and cash‑flow – are shaping the next generation of credit risk modeling.
About Julie May
Julie May, vice president and general manager of B2B Scores at FICO. In this role, she is responsible for global product and business development, delivery, and support for the FICO Score. Julie joined FICO in 2004. Over the course of her career, she has held senior roles in customer relationship management, business consulting, and strategic product management, development, and delivery. Her expertise spans enterprise software, advanced analytics, fraud management, cybersecurity, go-to-market strategy and strategic partnership development. Julie earned her B.S. in Economics from Emporia State University in Kansas.
Julie’s FICO Blog: https://www.fico.com/blogs/author/julie-may
Julie’s LinkedIn: https://www.linkedin.com/in/julie-may-559b4b/
----
Optimal Insights Team:
- Jim Glennon, Senior Vice President of Hedging and Trading Operations
- Alex Hebner, Hedge Account Manager
- James Cahill, MSF/MSR Account Manager
- Mike Vough, Senior Vice President of Corporate Strategy
Special Guest: Julie May, Vice President & General Manager, B2B Scores, FICO
Production Team:
- Executive Producer: Sara Holtz
- Producer: Matt Gilhooly
Commentary included in the podcast shall not be construed as, nor is Optimal Blue providing any legal, trading, hedging, or financial advice.
Mentioned in this episode:
Optimal Blue Study - MarketWise Advisors
Mortgage capital markets decisions have a direct impact on lender profitability, efficiency, and risk management. To better understand that impact, Optimal Blue commissioned an independent ROI study with MarketWise Advisors, analyzing data from hundreds of mortgage lenders, including banks, credit unions, and independent mortgage banks. The Optimal Blue ROI Study highlights consistent gains in operational efficiency, pricing accuracy, and financial performance for lenders using Optimal Blue technology. Key findings include an average $1,006 net financial benefit per loan, nearly 45% greater operational capacity, and strong return on investment reported by PPE clients, with results consistent across lender types. The full 2026 Optimal Blue ROI Study will be released in May and p