Episode Details

In this episode, Sarah Eustis, CEO of Main Street Hospitality, shares her perspective on leadership and alignment across a diverse, multi-property hotel portfolio. Sarah explains how she defines leadership, why inclusion and shared authorship matter, and how alignment holds culture together across teams, properties, and regions. She also walks through her approach to decision-making and change management. This conversation offers practical insight for hospitality leaders at any level who want to lead more effectively, build trust, and drive better results across their teams.

See our previous conversation: From 14-Year-Old Housekeeper to Ralph Lauren to CEO: What I've Learned in Hotel Management and Beyond - Sarah Eustis, Main Street Hospitality Group

Properties in Main Street Hospitality's portfolio:

• The Red Lion Inn
• Hammetts Hotel
• Canoe Place
• Porches Inn
• The Beatrice
• Hotel Downstreet
• Port Cunnington Lodge
• The Little Lion
• Island House Newport 

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands