Episode Details
Back to EpisodesRelational Leadership in Healthcare with Dr. Sarah Smithson and Jane Cooper-Driver | Flourishing in Medicine: From Surviving to Thriving #35
Description
Today, we are joined by Dr. Sarah Smithson, MD, MPH, and Jane Cooper-Driver, co-founders and co-CEOs of Relational Leadership Partners.
In the conversation, Dr. Smithson and Cooper-Driver explore relational leadership as a human-centered approach that cultivates connection, collaboration, and belonging while addressing how traditional hierarchical models in healthcare leave authenticity, innovation, and quality on the table.
We also cover:
- How relational breakdowns contribute to burnout and why healthcare has become transactional rather than relationship-centered
- Practical, teachable relational practices that transform conflict into creativity and build psychological safety within teams
- Why these skills are not optional extras but foundational to patient care, team resilience, and organizational sustainability
Dr. Smithson and Cooper-Driver conclude by envisioning a healthcare system where team members feel part of something greater, where resilience lives within the collective, and where both staff and patients experience genuine care and belonging.
Links:
Relational Leadership Partners: https://rlpconnect.com/
Dr. Sarah Smithson LinkedIn: https://www.linkedin.com/in/sarah-smithson/
Jane Cooper-Driver LinkedIn: https://www.linkedin.com/in/jane-cooper-driver-01000b6/
EmPro Website: https://www.myempro.com/
EmPro Peer Support Program: https://www.myempro.com/peer-support/
Physician Support Line: +1(888) 409-0141
Physician Support Line Website: https://www.physiciansupportline.com/
Dr. Krasner's Website: https://mickkrasnermd.com/
Mindful Practice in Medicine Website: https://mindfulpracticeinmedicine.com/
Chapters:
(00:00) Introduction
(02:00) Relational Leadership
(03:00) Sarah's Origin Story
(06:00) The Cadaver Lab Experience
(08:00) Jane's Cross-Cultural Journey to Leadership
(11:00) Defining Relational Leadership
(14:00) Traditional vs. Relational Leadership Models
(17:00) The All-Knowing Leader Myth
(18:00) Common Relational Breakdowns in Healthcare
(21:00) Conflict, Communication, and Trust
(24:00) The New York Driving Analogy
(25:00) Conflict Transformation vs. Resolution
(27:00) Can Relational Skills Be Taught?
(29:00) Intentionality in Practice
(32:00) Integration vs. Compartmentalization
(34:00) The Patient Experience Connection
(36:00) Envisioning a Relationally Grounded Future
(39:00) Love and Collective Resilience
(41:00) Conclusion