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Relational Leadership in Healthcare with Dr. Sarah Smithson and Jane Cooper-Driver | Flourishing in Medicine: From Surviving to Thriving #35

Episode 35 Published 4 months, 2 weeks ago
Description

Today, we are joined by Dr. Sarah Smithson, MD, MPH, and Jane Cooper-Driver, co-founders and co-CEOs of Relational Leadership Partners.

In the conversation, Dr. Smithson and Cooper-Driver explore relational leadership as a human-centered approach that cultivates connection, collaboration, and belonging while addressing how traditional hierarchical models in healthcare leave authenticity, innovation, and quality on the table.

We also cover:

  • How relational breakdowns contribute to burnout and why healthcare has become transactional rather than relationship-centered
  • Practical, teachable relational practices that transform conflict into creativity and build psychological safety within teams
  • Why these skills are not optional extras but foundational to patient care, team resilience, and organizational sustainability

Dr. Smithson and Cooper-Driver conclude by envisioning a healthcare system where team members feel part of something greater, where resilience lives within the collective, and where both staff and patients experience genuine care and belonging.

Links:

Relational Leadership Partners: https://rlpconnect.com/

Dr. Sarah Smithson LinkedIn: https://www.linkedin.com/in/sarah-smithson/

Jane Cooper-Driver LinkedIn: https://www.linkedin.com/in/jane-cooper-driver-01000b6/

EmPro Website: https://www.myempro.com/

EmPro Peer Support Program: https://www.myempro.com/peer-support/

Physician Support Line: +1(888) 409-0141

Physician Support Line Website: https://www.physiciansupportline.com/

Dr. Krasner's Website: https://mickkrasnermd.com/

Mindful Practice in Medicine Website: https://mindfulpracticeinmedicine.com/

Chapters:

(00:00) Introduction

(02:00) Relational Leadership

(03:00) Sarah's Origin Story

(06:00) The Cadaver Lab Experience

(08:00) Jane's Cross-Cultural Journey to Leadership

(11:00) Defining Relational Leadership

(14:00) Traditional vs. Relational Leadership Models

(17:00) The All-Knowing Leader Myth

(18:00) Common Relational Breakdowns in Healthcare

(21:00) Conflict, Communication, and Trust

(24:00) The New York Driving Analogy

(25:00) Conflict Transformation vs. Resolution

(27:00) Can Relational Skills Be Taught?

(29:00) Intentionality in Practice

(32:00) Integration vs. Compartmentalization

(34:00) The Patient Experience Connection

(36:00) Envisioning a Relationally Grounded Future

(39:00) Love and Collective Resilience

(41:00) Conclusion

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