Episode Details

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Shankar Manapragada shares how food services, talent development, and technology combine to drive operational excellence.
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With over 32 years of cross-industry experience, Shankar Manapragada explains how organizations can achieve operational excellence by integrating food service management, talent development, and technology. He outlines how learning systems, quality frameworks, and digital platforms work together to improve service delivery, employee performance, and long-term organizational resilience.